POLICIES + TERMS

By booking an appointment, you have agreed to the policies listed below.

COSMETIC TATTOO (PMU) SERVICES

  • Two-Step Process: PMU services require an Initial Session + Complimentary 6-8 week touch-up. This will allow us to start a natural look and gradually add on if needed as well as assess how your skin heals. Touch-up sessions rescheduled beyond 12 weeks from the initial session will not be complimentary unless otherwise stated.

  • Precare & Aftercare: Proper precare and aftercare are essential for optimal results. Healing takes 4-8 weeks (with a possible extension of 1-2 weeks post-touch-up).

  • Previous PMU Work: Contact Sydney with photos for approval before booking. Failure to disclose prior PMU work will result in forfeiting your deposit.

  • Health & Intake Forms: By booking, you confirm that you have honestly completed all health and intake forms and reviewed the PMU Health Checklist. Contact Sydney if any contraindications apply before booking.

COSMETIC BROW TATTOO TRAINING

  • Payment Terms: The online price reflects the deposit amount; the remaining balance is outlined in the description. Deposits are non-refundable and transferable only once with 1-month notice.

  • Certification Requirements: BBP Certification is required before working on models. Post-training, obtain proper state licensing to perform services independently.

  • Final Payment: Remaining balance must be paid in cash or via Zelle on the first day of training. 

SERVICE DEPOSIT & PAYMENT

  • Deposit: A non-refundable deposit is required to secure your appointment or training. The deposit applies to the final balance. If you cancel, your deposit is forfeited.

  • Card on File: A card must be on file to book. Deposits are non-transferable.

  • Payment Methods: Cash + Apple Cash + Zelle + Cash App + Venmo is preferred without a 2.5% fee. All card types including tap to pay are accepted with a 2.5% fee. 

LATE, RESCHEDULING, & CANCELLATION POLICIES

  • Arriving on Time: Please arrive on time or 10 minutes early. A 10-minute grace period is allowed. After 15 minutes, your appointment is considered a "no show," and your deposit is forfeited.

  • Rescheduling: Notify Sydney as soon as possible if you need to reschedule. Fees may apply if less than 48 hours' notice is given. Promotional rates will not carry over to rescheduled dates.

  • No Shows: Emergencies happen which is understanding. A second no show will result in a charge of 50% of the service cost. A new deposit is required to rebook. 

  • Cancellations: Cancellations result in forfeiting the deposit. A fee may apply for cancellations made less than 48 hours before the appointment.

  • Refunds: Refunds are not offered for any beauty or training services.

PREGNANCY POLICY

  • Not a Candidate: It is not recommended to get any tattoo services while pregnant or breastfeeding. It is safer to wait until after pregnancy to get a tattoo. This reduces the risk of complications and ensures the health and safety of both the mother and the baby.

  • Rescheduling: Deposits may be transferred to a new date post-pregnancy. However, prices are subject to change at the time of rescheduling.

LIABILITY WAIVER

  • Liability Waiver: By booking, you agree to release Sydney from any liability for allergic reactions, infections, or dissatisfaction. You are responsible for disclosing any relevant health conditions prior to your appointment.

PHOTOGRAPHY & MEDIA

  • Media Release: By booking, you consent to having before and after photos + videos taken, which may be used for marketing or training purposes. Please inform Sydney if you do not consent.

FORCE MAJEURE

  • Unforeseen Circumstances: Sydney is not responsible for cancellations or rescheduling due to events beyond control (natural disasters, pandemics, etc.). Deposits may be transferred to a future date.

CLIENT CONDUCT

  • Behavior: Sydney reserves the right to refuse service for inappropriate behavior. In such cases, deposits will be forfeited, and future bookings may be denied.

If you have any questions or concerns please contact Sydney for further discussion BEFORE booking.